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  •   over 1 year ago

Email Confirmation Issue with My Registration

Dear MeldRx Support Team,

I recently registered on your platform at https://app.meldrx.com/ using my email address: ***@yahoo.com. However, I have not yet received the confirmation email to complete my registration.

Could you please assist me in resolving this issue? I have checked my spam and junk folders but found no message from your service.

Thank you in advance for your help. Please let me know if you need any additional information from my side.

  • 5 comments

  • Manager   •   over 1 year ago

    Hello Jesus - I do see that email in our system. I have manually approved the account. Please try the "Forgot Password" link from the home page and see if that works for you.

  •   •   over 1 year ago

    Hello Pawan,

    Thanks for your help, it solves my issue.

    Regards

  •   •   over 1 year ago

    Pawan, I have the same issue. Can you help.

  • Manager   •   over 1 year ago

    Hi Sridhar - i approved it. Let me know if you have any issues.

  • Manager   •   about 1 year ago

    Hi @cnusrini, I manually confirmed your email.

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